LB Water Holds Customer Appreciation Day and Open House
December 05, 2016
As part of its ongoing commitment to educational training for its customers, and in partnership with the Pennsylvania Rural Water Association, Selinsgrove-based LB Water presented a six-credit, continuing-education program at the Highland Sewer & Water Authority.
The program’s morning session featured a speed-training format, in which groups of 8 to 11 participants rotated through five presentations about building a water-distribution system. LB Water previously presented the class at the association’s annual conference in 2014 and 2016.
The afternoon presentation, “Counting Every Drop & Understanding Water Loss,” covered details and best practices of leak detection and proper water-metering techniques.
“Our employees and other attendees benefitted immensely from the hands-on training instructed by the LB Water Staff,” said Jeremy Horvath, assistant manager, Highland Sewer & Water Authority. “The real-life set up with the actual pipes, valves, fittings, and accessory kits was a great means to learn about the correct ways to install and maintain pipes within a water system.”
“The classes are designed to review basic fundamentals and bring new technology and techniques to the waterworks industry,” said Ben Reichley, LB Water’s marketing manager. “At LB Water, our personnel have the product and application knowledge to present classes that bring this information to our customers and other attendees. Partnering with PRWA enables us to reach a broad base of waterworks personnel and allows them to receive certifications they need to do their jobs.”
Presenters included Josh Dickert, Nate Smith, and Leonard Chattaway from LB Water’s Ebensburg facility, as well as John Brutz and Sam DeCara from the company’s meter team. There were 48 participants who attended the program, which was held December 5, 2016.